Last Updated: 3 October, 2024

Sunex Stones Pvt. Ltd. (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.sunexstones.com, and outlines your privacy rights under applicable laws, particularly in the regions where we operate, including the USA and Europe.

1. Information We Collect
We collect personal information in several ways, including:

Information You Provide: When you contact us via our website, sign up for newsletters, or make an inquiry, you may provide personal details such as your name, email address, phone number, and any other information you choose to share.
Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, device information, and browsing activity. This is done through cookies and similar technologies (see our Cookie Policy for more details).
Business Information: When conducting business inquiries or transactions, we may collect company details, shipping addresses, and payment information as necessary for order processing and communication.

2. How We Use Your Information
We use the information collected for various purposes, including:

To respond to your inquiries and provide customer support
To process orders and manage business transactions
To improve our website, products, and services
To communicate updates, promotions, or offers (with your consent where required)
To comply with legal obligations

3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: We may share information with trusted third-party providers who assist us in operating our website, fulfilling orders, or providing services (e.g., logistics, payment processors).
Legal Compliance: We may disclose information if required by law, court orders, or government regulations.
Business Transfers: In case of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction.

4. International Data Transfers
Given that Sunex Stones operates globally, your information may be transferred to or processed in countries outside of your location, including the USA, Europe, and India. We take steps to ensure that appropriate safeguards are in place for these transfers, in compliance with applicable data protection laws such as the General Data Protection Regulation (GDPR) for European customers.

5. Your Rights
If you are based in certain jurisdictions, particularly within the European Economic Area (EEA) or the USA, you may have certain rights regarding your personal data, including:

Right to Access: You have the right to request a copy of your personal data we hold.
Right to Correction: You can request corrections or updates to your personal information.
Right to Erasure: You may request the deletion of your personal data, subject to certain legal or contractual obligations.
Right to Data Portability: You can request that your personal data be transferred to another organization.
Right to Restrict Processing: You have the right to limit how we use your data under certain circumstances.
Right to Withdraw Consent: Where consent is the basis for data processing, you may withdraw it at any time.
To exercise any of these rights, please contact us at [insert email address].

6. Security Measures
We employ reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience, analyze website performance, and provide personalized content. For more details, please refer to our Cookie Policy.

8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete such data.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Sunex Stones Pvt. Ltd.
Survey No.1595-1599,2163/1601 & 2165/1586, Village – Gidani, Tehsil – Mojmabad, Jaipur, Rajasthan, India – 303009
Email: vitthal@sunexstones.com